Zoom Phone

A Modern Cloud Phone System

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Modern Cloud Phone System

Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving.

Centralised Management

Provision and manage users and intelligently monitor business interactions with an easy-to-use centralised administration portal.

Secure and Reliable

The globally distributed Zoom cloud platform delivers secure HD audio with enterprise-class reliability and quality of service.

Zoom Phone

Zoom’s modern cloud phone system enhances your business communication, making it smoother and more efficient. Simplifying tasks for your admins with smart features like call delegation and routing keeps your team connected wherever they are. With integrated directories, finding and calling coworkers is quick and easy. You'll also gain better control over your calls, including the ability to customise caller IDs for a more personal touch. By unifying multiple carriers and systems into a single, easy-to-use platform, Zoom offers a seamless and flexible communication solution tailored to your business needs.

Features

Voicemails and Call History

Easily manage your call history by viewing past calls, listening to or reading transcribed voicemails, and returning calls directly from the app. This functionality enhances efficiency, ensures you never miss important details, and streamlines your team’s communication process, ultimately boosting your business’ responsiveness and productivity.

Caller ID and Dialing Personas

Quickly adjust the phone number or persona to match the nature of your call. This feature allows you to present a professional image tailored to each situation, helping your business maintain consistency and enhance client interactions.

Call Recording

Easily preserve and review phone conversations using the on-demand call recording feature. This functionality enhances your business’ ability to track discussions, ensure accuracy, and improve team training and compliance.

Shared Line Appearance/Delegation

Assign a delegate to handle and screen calls on behalf of someone else, ensuring smooth call management. Easily monitor calls placed on hold and decide which to answer, enhancing your business' efficiency and responsiveness to clients.

Why Onecom and Zoom?

Onecom can help your business implement a comprehensive range of cutting-edge Zoom solutions, including Zoom Phone, Contact Centre, Call Recording, Meetings, Team Chat, Whiteboard, Virtual Agent & AI Companion. These innovative solutions will empower your businesses to elevate customer experience, boost collaboration, increase team productivity, and optimise operations.

Zoom: Leading Provider of Cloud-Based Video

Zoom, with over 300 million yearly users, leads in cloud-based video solutions. Its intuitive platform offers superior video quality, seamless integration, and advanced features like AI enhancements and real-time transcription. Trusted by businesses for its reliability and security, Zoom enhances communication and collaboration across various needs, from small meetings to large webinars.

Seamless Management

Easily manage your account through our innovative Onecloud platform, which offers you round-the-clock access to your licenses. Onecloud is equipped with powerful analytical tools designed to help you track your team's usage effectively. These tools provide detailed insights into how your licenses are being utilised, allowing you to identify patterns and trends over time.

Scaled to Your Business Needs

Onecom partners closely with you to tailor Zoom technology for scalable growth. We assess current needs, plan for expansion, and tailor solutions like Zoom Phone, Contact Centre, and Meetings to your specific needs. With flexible options and proactive support, we ensure seamless integration, enhanced collaboration, and sustained business success.

Are you ready for a more modern and enhanced phone system?

Discover how Zoom's integrated phone system can help your business gain better control over your calls and boost customer experience. Book a call with us today to see how we can assist in transforming your business.