Unified Communications Solutions

Empowering Seamless Communication and Real-Time Collaboration Across All Your Devices

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Flexibility

Stay connected and collaborate effortlessly from anywhere. Switch between devices and channels seamlessly, adapting to any situation with ease.

Reliability

Consistent and dependable performance, ensuring you stay connected and communicate effectively, even in demanding situations.

Bespoke

Our Unified Communications solutions are tailored to meet your unique needs, providing customisable tools and features that adapt perfectly to your business and workflow.

What is Unified Communications?

Unified Communications (UC) is a comprehensive solution that integrates various communication tools and technologies into a single, cohesive platform, enhancing collaboration and productivity in the workplace. UC combines voice, video, instant messaging, email, file sharing, and conferencing into a seamless experience, allowing businesses to connect and communicate in real-time across multiple devices.

• Real-time communication
• Connect email, instant messaging, conferencing, telephony, and voicemail
• Access your teams from anywhere, any time
• Managed from a single, cloud-based platform

VOIP

Voice over Internet Protocol (VoIP) is a key component of Unified Communications, offering businesses a modern, cost-effective alternative to traditional phone systems. By transmitting voice calls over the internet, VoIP eliminates the need for expensive hardware and landlines while providing superior flexibility and scalability. With advanced features like call forwarding, voicemail-to-email, and integration with other communication tools, VoIP ensures seamless connectivity and enhanced productivity. Whether you’re managing remote teams or handling high call volumes, VoIP empowers your business with reliable, high-quality communication from any device, anywhere.

Omni-Channel (IM / Video / Chat)

Omni-channel communication is at the heart of modern Unified Communications, providing a seamless integration of instant messaging (IM), video calls, and chat platforms to enhance collaboration and customer engagement. By enabling teams to switch between channels effortlessly, businesses can ensure that communication remains fluid and responsive. This approach not only improves internal collaboration but also delivers a consistent and personalised experience for customers, no matter how they choose to interact. Omni-channel solutions empower organisations to stay connected, adaptable, and efficient in today’s fast-paced, multi-channel environment.

Mobility

Mobility empowers businesses to stay connected and productive, regardless of location. By integrating communication tools across mobile devices, employees can access voice calls, video conferencing, instant messaging, and collaboration tools anytime, anywhere. Features like mobile apps, softphones, and cloud-based platforms ensure seamless access to the same functionality available in the office, supporting remote work, on-the-go productivity, and hybrid work environments. With mobility, businesses can enhance flexibility, reduce response times, and ensure uninterrupted communication, allowing teams to collaborate effectively from any device and location.

Collaboration Tools

Collaboration tools within Unified Communications are designed to streamline teamwork and enhance productivity, no matter where your teams are located. These tools integrate features like video conferencing, instant messaging, file sharing, and virtual whiteboards into a unified platform, allowing teams to brainstorm, plan, and execute projects efficiently. Real-time editing and co-authoring capabilities ensure that everyone stays on the same page, while tools like task management and team workspaces keep workflows organised and transparent. By fostering seamless communication and collaboration, these tools enable businesses to accelerate decision-making, improve project outcomes, and adapt to the demands of modern, dynamic work environments.

Integration with Essential Business Tools

Our Unified Communications solutions integrate effortlessly with the tools you rely on every day, such as CRM systems, Outlook Calendar, and more. By connecting your communication platform with these applications, you can streamline workflows, improve productivity, and access everything you need in one place. Schedule meetings, manage customer interactions, and collaborate effectively without switching between multiple platforms, ensuring a smoother and more efficient work experience.

Business Benefits of Unified Communications

Boosted Productivity
Improved Collaboration
Cost Savings
Scalability
Enhanced Security

Unified Communications integrates all essential communication tools, such as video conferencing, instant messaging, and file sharing, into a single platform. This eliminates the need to switch between multiple applications, saving time and enabling employees to focus on high-value tasks, ultimately improving overall efficiency.

With real-time communication features and powerful collaboration tools for business, teams can work together seamlessly, whether they are in the office, remote, or across different time zones. Features like screen sharing, virtual whiteboards, and instant messaging make it easier to share ideas, make decisions, and drive projects forward.

By consolidating communication tools and adopting cloud-based solutions, Unified Communications reduces costs associated with traditional phone systems, travel, and maintaining multiple platforms. Businesses can achieve significant savings while enjoying advanced functionality and improved communication efficiency.

Unified Communications is designed to grow with your business. Easily add new users, features, or integrations as your organisation expands, all without the complexity or expense of significant infrastructure upgrades.

Protect sensitive data and communications with advanced security features built into UC platforms. Centralised management ensures consistent security protocols, while real-time monitoring and threat detection safeguard your business from potential risks.

Boosted Productivity

Unified Communications integrates all essential communication tools, such as video conferencing, instant messaging, and file sharing, into a single platform. This eliminates the need to switch between multiple applications, saving time and enabling employees to focus on high-value tasks, ultimately improving overall efficiency.
Improved Collaboration

With real-time communication features and powerful collaboration tools for business, teams can work together seamlessly, whether they are in the office, remote, or across different time zones. Features like screen sharing, virtual whiteboards, and instant messaging make it easier to share ideas, make decisions, and drive projects forward.
Cost Savings

By consolidating communication tools and adopting cloud-based solutions, Unified Communications reduces costs associated with traditional phone systems, travel, and maintaining multiple platforms. Businesses can achieve significant savings while enjoying advanced functionality and improved communication efficiency.
Scalability

Unified Communications is designed to grow with your business. Easily add new users, features, or integrations as your organisation expands, all without the complexity or expense of significant infrastructure upgrades.
Enhanced Security

Protect sensitive data and communications with advanced security features built into UC platforms. Centralised management ensures consistent security protocols, while real-time monitoring and threat detection safeguard your business from potential risks.

OUR STRATEGIC VENDORS

Why Choose Onecom?

Onecom only partners with the best global technology and communications companies, to ensure we supply our customers with the best solutions on the market. We combine state-of-the-art customer service technology with 20+ years of industry expertise. This partnership creates an unrivalled experience that defines excellence in customer experience.

We Are Agile Innovators

As pioneers in adaptability, we stay ahead of the ever-evolving technology landscape, delivering cutting-edge innovations tailored to your needs. Our commitment ensures that you’re always equipped with the most advanced and effective solutions to drive your success.

Keeping you informed

Through continuous research and strategic partnerships with industry leaders, we identify and integrate the most impactful innovations into your business. Our proactive approach includes regular updates, tailored recommendations, and seamless implementation of new tools and features, so you never fall behind in a rapidly evolving digital landscape.

Secure systems

Cybersecurity and data protection are integral to the protection of your company and customers. All our systems come with the latest technology and encryptions to keep your data secure and protected.

Dedicated account managers

Speak to the same person each time, who understands your account and your solution.

Smarter UC solutions for your business

At Onecom, we partner with leading technology providers to deliver a comprehensive range of Unified Communications (UC) solutions tailored to your business needs. Whether you require integrated video conferencing, messaging, or collaboration tools, we ensure your team stays connected and productive, no matter where they are. To discover how our UC solutions can transform your business communication, book a consultation with a Onecom specialist today.

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