Go to main content

Why is my bill higher than expected?


If you are new to Onecom then it is likely that your first bill will be pro-rata, taking into account any extra weeks outside of the standard monthly billing period.

Your first bill will start on the date you begin your new contract and finish at the end of the next calendar month, so it will be higher than a standard month.

If you are not a new customer, or you think you may have been overcharged, please contact us on 03300 888999 (Option 1).

We’re online ready to chat – can we help?

Chat now