Taking My Number to Another Network with a PAC Code
You’ll need to check when your agreement ends; if you’re not sure about when this is, contact us. If you’re not at the end yet, you’ll need to wait or pay an early termination fee
To move to another network, you’ll need a Porting Authorisation Code (PAC), which you’ll need to call us to request. We’ll then issue a PAC, which you’ll need to give your new network provider to start the moving process
The PAC is valid for 30 days – remember to use it in that time or your number won’t be moved and you’ll stay with Onecom. If you wait too long, you’ll need to ask for another PAC
You’ll be billed as normal until the date that your number leaves to move to the other network. Your final bill will show any refunds and the early exit fee (if applicable). If you pay by Direct Debit, please don’t cancel this until your final payment has been taken
Remember that if your phone is currently locked to Vodafone, you’ll need to request for this to be unlocked. We can do this on your behalf if you contact us with your IMEI and mobile number. Unlocking your device will take 2-10 working days and we’ll let you know when it’s completed
This website uses functional cookies to improve your experience. By using this site you are consenting to their use. Read MoreAccept
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.