Will my account team change? Who should I contact for sales or support?

Katey Watkins

Onecom will continue to serve and support you in ways that best suits your needs. For any sales or support queries please call 03333 44 55 01. Alternatively, if you require technical support email fixedlinefaults@onecom.co.uk. For sales email fixedlineretentions@onecom.co.uk Any changes to process will be notified immediately.

Why did Onecom acquire True Telecom’s customer base?

Katey Watkins

True Telecom’s (in administration) customer base was purchased by Onecom to increase the number of accounts managed, as well as to end a period of uncertainty for True Telecom customers.