If I have accounts for Evolve and Onecom, will I be able to consolidate them?

Katey Watkins

Buying and purchasing systems will operate using a single platform from the 01 September 2017. We advise you to close all transactions with Evolve Telecom/The Word prior to 01 September 2017.  All transactions from 01 September should be undertaken using the Onecom supplier account.

Will there be new email contact details?

Katey Watkins

Yes. All current Evolve email accounts, including @evolve.co.uk, @evolvetele.co.uk, @theword.co.uk will change to @onecom.co.uk To ensure communication remains uninterrupted, all current Evolve email addresses will continue to function, however, you should use new Onecom email addresses as soon as is possible.

What will change from the 01 August 2017?

Katey Watkins

From 01 August 2017 new branding will be applied to all Evolve premises. This will include how calls are answered, the Evolve website, customer-facing documentation, signage, individual email addresses, email signatures and business cards.

How will the integration affect an existing supplier?

Katey Watkins

The business of Evolve Limited is being transferred to Onecom Limited. As part of this, Evolve will assign its contracted rights and obligations to Onecom, and Onecom shall exercise the rights and assume responsibility for the performance of all of Evolve’s obligations.