I’m going abroad, what do I need to do?

Mark Mizen

Make sure you let us know before you go, so that we can make sure your device will be ready for use once you arrive. We can also discuss the options available to reduce the costs involved with using your device abroad. Remember that you need to make sure that your voicemail pin is set up […]

Read More

How do I access my voicemail whilst abroad?

Mark Mizen

You may notice that you are unable to retrieve your voicemail messages through the normal 121 route whilst abroad; instead you will need to dial +447836 121 121, where you will be asked for your security pin. You will need to set your security pin prior to leaving the UK; this can be done by […]

Read More

Why isn’t my phone working whilst abroad?

Mark Mizen

Your device should automatically connect to the best available network within the area. If this doesn’t happen, or you’d like to manually select the network that you are connected to, please follow the below instructions: Navigate to your device’s mobile network settings Navigate to the carrier/network option within this menu Within this option, there should […]

Read More

Is there anything I can do to make roaming cheaper?

Mark Mizen

Using your mobile device whilst abroad can be expensive, but it needn’t be. There are options available to you, dependent on your tariff, which usually include caps and bundles. To talk through your roaming options please get in touch with us. Important: using your phone on a cruise ship or aeroplane may incur significant charges. […]

Read More