For the following services, we have consolidated terms and conditions specific to the service:

• Mobile (Network Billed) Terms & Conditions
• Equipment Terms & Conditions

For fixed line and broadband services, our terms are comprised of the Business Solutions Terms & Conditions and the relevant Service Terms:

• Business Solutions Terms & Conditions
• Service Terms:
  • 8×8 Service Schedule
  • Assured Products & Fraud Monitor
  • Onecom Call Recording Service Terms
  • CallTeams Service Schedule
  • Connect4Teams Service Schedule
  • Connect4Teams iCall Suite Service Terms
  • Ethernet Connectivity & WAN
  • Fixed Line Services
  • Highlight Service Schedule
  • Mediant SBC Maintenance
  • Microsoft Teams Direct Routing
  • Sycurio (formerly Semafone) PCI DSS Solution
  • TCaaS Service Schedule
  • Telephone Systems Maintenance & Support Plans
  • Vox One Service Schedule
  • Zendesk Service Terms
  • Zoom Service Terms

For ITMS services, our terms are comprised of the General Terms and the relevant Service Terms:

• General Terms
• Service Terms:
  
  • Core Support Service Terms
  • SupportPAK Service Terms
    
  • Security Service Terms
  • Back-up Service Terms
  • Microsoft Service Terms
  • Email Signature Service Terms

• Mobiles – Terms and Conditions
• Solutions – Terms and Conditions

• Customer Agreement
• User Terms

• Acceptable Use Policy

• Price Guide

• Onecom Business Mobiles Terms & Conditions 19.01.2023 to 14.05.2024
• Onecom Business Solutions Terms & Conditions 15.05.2024 to 29.10.2024