For the following services, we have consolidated terms and conditions specific to the service:

• Mobile (Network Billed) Terms & Conditions

For fixed line and broadband services, our terms are comprised of the Business Solutions Terms & Conditions and the relevant Service Terms:

• Business Solutions Terms & Conditions
  • 8×8 Service Schedule
  • Assured Products & Fraud Monitor
  • CallTeams Service Schedule
  • Connect4Teams Service Schedule
  • Connect4Teams iCall Suite Service Terms
  • Ethernet Connectivity & WAN
  • Fixed Line Services
  • Highlight Service Schedule
  • International SIP Service Terms
  • IoT Service Terms
  • Mediant SBC Maintenance
  • Microsoft Teams Direct Routing
  • Onecom Call Recording Service Terms
  • Professional Services Service Terms
  • Sycurio (formerly Semafone) PCI DSS Solution
  • TCaaS Service Schedule
  • Telephone Systems Maintenance & Support Plans
  • Vox One Service Schedule
  • Zendesk Service Terms
  • Zoom Service Terms

For ITMS services, our terms are comprised of the General Terms and the relevant Service Terms:

• General Terms
• Service Terms:
  
  • Core Support Service Terms
  • SupportPAK Service Terms
    
  • Security Service Terms
  • Back-up Service Terms
  • Microsoft Service Terms
  • Email Signature Service Terms
  • Professional Services Service Terms

• Mobiles – Terms and Conditions
• Solutions – Terms and Conditions

• Purchase of Goods Terms

• Subsidy Terms

• Customer Agreement
• User Terms

• Acceptable Use Policy

• Price Guide

• Onecom Business Solutions Terms & Conditions 30.10.2024 to 16.01.2025
  
• Onecom Business Solutions Terms & Conditions 15.05.2024 to 29.10.2024
• Onecom Business Solutions Terms & Conditions 09.12.2020 to 18.01.2023
  
• Onecom Business Solutions Terms & Conditions 01.02.2019 to 08.12.2020
  

Business Mobiles Terms

• Onecom Business Mobiles Terms & Conditions 19.01.2023 to 14.05.2024
• Onecom Business Mobiles Terms & Conditions 08.06.2021 to 18.01.2023
• Onecom Business Mobiles Terms & Conditions 01.02.2019 to 07.06.2021

• Equipment Purchase Terms 04.11.24 - 23.01.25

IT Managed Service Terms

• IT Managed Service Term & Conditions - 04.11.24 - 10.11.24

General Terms

• General Terms - 11.11.24 - 23.01.25

Individual User Mobile Terms

• Onecom Individual User Mobile Terms and Conditions - 08.06.2021 to 18.01.2023
• Onecom Individual User Mobile Terms and Conditions - 01.02.2019 to 07.06.2021

Individual User Fixed Line and Broadband Terms

• Onecom Individual User Fixed Line and Broadband Terms and Conditions - 09.12.2020 to 18.01.2023
• Onecom Individual User Fixed Line and Broadband Terms and Conditions - 01.02.2019 to 08.12.2020