Your mobile number will be transferred onto your new SIM card as soon as possible, so please keep both SIM cards on you until this has processed successfully. Please note that this can take up to 1 full working day to complete.

I understand that I am submitting my details to receive specific customer service from Onecom. Your information is being collected under our Legitimate Interests, and your rights as a Data Subject in relation to this can be found in our Privacy Policy section on this website. You also have the Right to Object to any processing. “Legitimate Interests” means the interests of our company in conducting and managing our business [to enable us to give you the best service/products and the best and most secure experience]. Your data and your rights are important. We will not use your information that you provide for any other purpose than handling your request. You can see how your information may be shared by viewing our Privacy Policy.