Reliable and cost-effective telephone systems for your business

At Onecom, we can help you upgrade your phone systems at a price that is affordable for you. We’ve teamed up with the best in the market to offer a range of fixed line and internet voice solutions to suit your business now and in the future.

Save up to 30% on your current bill and make your fixed line and mobile phone systems work better together.

Phone systems tailored to you

Whether you’re looking to update your current phone lines or save money on your business calls, we can help your team be more efficient with a flexible phone system that keeps your whole business connected.

Working with Gamma ‘Horizon’, Virtual 1 and Mitel, Onecom provides the best products on the market so that you have access to a range of landlines. From simple, effective setups to high-end, sophisticated cloud-based systems that manage communications across multiple sites or a distributed workforce, we’ll find the right solution for you.

With any of our landline systems, you can benefit from clear, digital voice calling with access to real-time stats as well as a choice of integrated mobile and fixed line solutions so that you never have to miss a call.

 

Easy set up and integration

Our phone systems are easy to set up for any business to get you up and running as soon as possible. With a Onecom telephone system in your business you can benefit from:

  • One system across all of your sites that can be easily managed via a web portal
  • A phone system that is interoperable with your CRM system and internal directory
  • Sophisticated call routing options
  • Flexibility to scale your system up or down
  • No hardware to manage on site
  • Reliable and resilientcalling
  • Cost effective and real-time reporting features

Whatever the size of your business, our experts can recommend a solution that suits you.

Call us on 03333 44 55 01 to find out more.

Benefits for your business

Reduce missed calls

With a simple, smarter phone solution, you can reduce your missed call rates in the business increasing productivity and customer satisfaction.

With a smarter phone system, customers can access the right departments quicker and phone lines can be transferred with ease which can reduce response times, missed calls and improve customer relationships.

Call recording

Call recording can be integral for businesses to continuously improve their services and protect their data. With our phone systems, we can offer cloud-based call recording with unlimited storage and high security.

Back up your calls easily and access them from anywhere in a secure environment. We can work with any size business whether you’re a single site or a multi-site network that spans the globe.

Data and reporting

You can get access to real-time data and reporting features as well as the ability to interlink your phone lines with your CRM if required.

We can offer a number of different solutions to enable you to get 100% real-time reporting. Identify the cost of losing a call, understand your processes and create a new strategy to transform the way your calls are handled.

These solutions aren’t just for call centres but can help a business of any size, in any industry. Our team will understand your business so that we can recommend the right solutions to overcome any challenges you face.

 Support and maintenance

At Onecom we provide a complete service from start to finish as well as ongoing maintenance and support. You will receive a dedicated account manager to help you with your phone systems.

Not only that, but our team of experts are always on hand to ensure that we provide the aftercare you need. We’ll make sure any repairs are taken care of so that you always have access to a high quality, digital phone system.

What’s more, we can help manage the back end of how your calls are routed, help introduce non-geographical numbers (e.g. 0800, 0300) to your systems and help send your calls to the right place for a better-quality call.

Never miss a beat

With our systems, we can help transform your landlines to a digital system called SIP trunking. This means you can send and receive calls via the internet giving you control of voice, video and messaging applications via your phone system.

Through a digital connection, you can guarantee a super resilient and highly reliable system so that you never have to miss a call or suffer from downtime.

In addition to this, we can help set you up with systems to move calls from a busy line to an available device as well as detect your calls on a global platform, so your calls are always delivered to the right place.

Save money

All of these benefits outlines can also help you save money. Increase productivity, improve call answer rates, remove the need for hardware and find the perfect solution that’s right for your business.

For more information about how saving money on your landline phone system, please contact us today on 03333 44 55 01.

One Net with Onecom

We have partnered with Vodafone to offer One Net, the UK’s first service that unites your fixed line and mobile phones.

One Net is a secure cloud-based communications phone system that seamlessly connects your landline and mobile via the internet. Perfect for small and medium-sized businesses, One Net Business provides better customer experience, boosts staff productivity, efficiency and morale,  meaning you can work better on any device, from any location.

What can One Net do for you?

  • Create one number for all your calls

Whether you’re using a mobile phone or a landline, your number stays the same for your customers so that they recognise you. There’s no confusion or hang-ups from unknown numbers.

  • Send your call to the right place

Receptionists can see when workers are available to take calls and can direct and redirect calls at the click of a mouse, reducing delays and increasing customer satisfaction.

  • Manage your profile from anywhere

One net’s mobile app is a platform so that each worker can manage their calls and profiles as well as retrieve voicemails from any device, in or out of the office.

  • Reduce costs 

With One Net you can make free calls on and between your business sites to save on call costs. What’s more, there is little capital investment needed to get you started, saving you even more money on your business landline.

  • Peace of mind for you and your customers

One Net is a secure system, hosted on Vodafone’s 99.99% reliable network so that you and your customers can benefit from consistent and dependable business operations. It is also zero-maintenance moving forward, so there’s no hassle for you.

For more information about One Net or how you can save money on your business landlines, give us a call today on 03333 44 55 01.

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