Pobl is an organisation with a huge number of demands and priorities, and communication is key to its teams being able to provide the best possible care and service for each individual. In a collaboration with Five9, Pobl transformed their legacy telephony seeing an “immediate impact” on the morale of the customer service team and managers.

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In our guide with Five9, Have Your Customers at “Hello”: Why now is the time to move your contact centre to the cloud, discover why Contact Centre as a Service can help you optimise your CX centres and allow your agents to work from anywhere.

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