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We surveyed 1,000 SME employees about their experience of home working.

Read the report or use the tabs below to explore our survey findings.

Overcoming the work from home challenge…


Should SMEs continue to work from home after the lockdown?

COVID-19 is changing not only the way we do business but also where and how we work. Thanks to today’s technology, most businesses have remained operational – and because of the financial and productivity benefits of working from home, many managers are now mulling over whether to continue remote working even after the lockdown has been fully lifted. However, many are still unsure whether the long term benefits outweigh the short term technology and wellbeing challenges.

To help managers navigate remote working for the future, our experts and research partners have collaborated to survey 1,000 workers from small and medium-sized business – all of which have been working from home due to the coronavirus. The in-depth study presented on these tabs explores:

  • The long-term challenges and opportunities that SMEs and their workers are facing with the switch to home working
  • How the lockdown and social distancing is impacting productivity, communications and use of technology such as business mobiles, business phones and cloud-based telephony platforms.
  • The long-term impact of working from home and Covid-19 on managing teams and the industries most impacted by the change
  • Advice from our telecoms experts for managers on how to address common technology, communications, organisational and team management challenges in the new age of working from home.


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