Onecom, the UK’s leading business communications and cloud solutions provider, has been named ‘High Performance Partner of the Year’ at the prestigious Five9 Global Partner Awards 2024. This marks Onecom’s fourth Five9 Partner award win, reaffirming its leadership in delivering innovative Contact Centre as a Service (CCaaS) solutions that transform customer experience. The award recognises Onecom’s outstanding achievements in delivering innovative Contact Centre as a Service (CCaaS) solutions and driving exceptional customer experience.
The Five9 Global Partner Awards celebrate the success of partners who have demonstrated exceptional expertise, commitment, and impact in enabling digital transformation for businesses worldwide. The ‘High Performance Partner of the Year’ accolade reflects Onecom’s continued excellence in deploying, managing, and optimising cloud contact centre solutions to enhance operational efficiency and customer engagement.
Martin Flick, CEO of Onecom Group, commented: “We are incredibly proud to receive this award from Five9, a global leader in intelligent cloud contact centre solutions. This recognition is a testament to the expertise, dedication, and innovation of our team in delivering transformative CCaaS solutions that empower businesses to enhance their customer interactions. Our partnership with Five9 continues to go from strength to strength, and we look forward to driving even greater success together.”
Onecom has been at the forefront of enabling organisations to leverage AI-driven automation, omnichannel customer engagement, and seamless cloud integration through Five9’s powerful solutions. By combining its deep industry knowledge, technical expertise, and customer-first approach, Onecom has helped enterprises achieve significant efficiencies and cost savings while enhancing customer satisfaction.
“We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Together, we empower enterprises to deliver outstanding CX by embracing innovation and a shared vision for success. Our collaborative approach accelerates cloud transformations, ensure seamless deployments, and provide deeper insights for our customers. It’s an honour to celebrate our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences.”
The award underscores Onecom’s commitment to helping businesses navigate the evolving contact centre landscape with cutting-edge cloud solutions, AI-driven insights, and a fully managed service approach.
Learn more about Onecom’s partnership with Five9 and its CCaaS solutions.