Core IT Support
and Services

We handle your IT, so you can focus on what matters

Book a free IT assessment

Your Trusted Partner

At Onecom, we're more than just a service provider – we're your trusted partner, delivering seamless IT operations. Gain all the IT expertise you need without the cost and effort of managing an in-house IT support team.

Customer-Centric
Solutions

Every business is unique, and so are our solutions. Our tailored IT services ensure you only pay for what adds value. It’s all about delivering what works best for your business.

Staying Ahead with Smart Solutions

With smart automation and proactive support, we solve IT issues before they arise, allowing you to focus on growing your business without tech headaches.

71% of businesses are already outsourcing their IT - have you considered the benefits?

At Onecom, we believe IT should enable your business, not burden it. Our fully managed support ensures smooth operations with proactive solutions and 24/7 monitoring, letting you focus on growth.

Benefits of Managed IT Support

Significant Cost Savings

Say goodbye to the cost and complexity of an in-house IT team. With Onecom, you get enterprise-level support at a fixed, predictable cost, freeing your budget for growth.

Continuous Uptime and Uninterrupted Productivity

No more costly downtime with our 24/7 monitoring and proactive management to keep your systems running smoothly, preventing issues before they become problems, so your team can stay productive.

Fuel Business Growth with Expert IT Strategy

Our IT consulting helps you leverage cutting-edge technology to unlock new opportunities, streamline operations, and power your business forward.

Future-Proof Your Business with Scalable Solutions

Onecom’s flexible and scalable IT solutions grow with your business, ensuring you’re always equipped with the latest technology to meet tomorrow’s challenges head-on.

Managed IT Services

We understand that each business has unique IT needs, that’s why we offer a wide range of managed services that ensure you receive the right level of support for your organisation.

Core IT and Support Services
Cyber Security Services
Cloud Backup and Disaster Recovery
Professional IT Services

Proactive and Reactive Support
24/7 Server Monitoring
User and Desktop Support
Trend Analysis
Comprehensive Antivirus and Security Management
Server Support and Maintenance
Infrastructure Management
Warranty and Asset Management
Regular Account Management Meetings
On-site Infrastructure Audits
Strategy and Roadmapping Consultations

Advanced Endpoint Protection and Response (EDR)
Multi-Factor Authentication (MFA)
ThreatDown EPR & MPR with On-Site Audits
Dark Web Monitoring with Onecom CyberProtect
Security Awareness Training
Email Security and Phishing Simulations
Web Filtering and DNS Protection
Data Encryption and Loss Prevention
Proactive Patch Management
Penetration Testing
PCI Compliance Testing
Shadow IT Software Audits

Learn more about our Cyber Security Services here.

Cloud Migration and Management
Disaster Recovery Planning
Cloud Backup Solutions
Business Continuity Planning
Multi-Cloud Strategy
24/7 Cloud Monitoring and Support
Data Replication
Microsoft 365 Integration

Learn more about our Cloud Backup and
Disaster Recovery services here.

Cyber Assessment and Health Check
Physical On-site Engineer Visits
Remote Configurations
SharePoint Design and Development
InTune Design and Development
Cabling and Racking
Network Discovery and Design
WiFi Survey
Suitability Survey

Learn more about our Professional IT Services here.

Core IT and Support Services
- Proactive and Reactive Support
- 24/7 Server Monitoring
- User and Desktop Support
- Trend Analysis
- Comprehensive Antivirus and Security Management
- Server Support and Maintenance
- Infrastructure Management
- Warranty and Asset Management
- Regular Account Management Meetings
- On-site Infrastructure Audits
- Strategy and Roadmapping Consultations
Cyber Security Services
- Advanced Endpoint Protection and Response (EDR)
- Multi-Factor Authentication (MFA)
- ThreatDown EPR & MPR with On-Site Audits
- Dark Web Monitoring with Onecom CyberProtect
- Security Awareness Training
- Email Security and Phishing Simulations
- Web Filtering and DNS Protection
- Data Encryption and Loss Prevention
- Proactive Patch Management
- Penetration Testing
- PCI Compliance Testing
- Shadow IT Software Audits
Learn more about our Cyber Security Services here.
Cloud Backup and Disaster Recovery
- Cloud Migration and Management
- Disaster Recovery Planning
- Cloud Backup Solutions
- Business Continuity Planning
- Multi-Cloud Strategy
- 24/7 Cloud Monitoring and Support
- Data Replication
- Microsoft 365 Integration
Learn more about our Cloud Backup and
Disaster Recovery services here.
Professional IT Services
- Cyber Assessment and Health Check
- Physical On-site Engineer Visits
- Remote Configurations
- SharePoint Design and Development
- InTune Design and Development
- Cabling and Racking
- Network Discovery and Design
- WiFi Survey
- Suitability Survey
Learn more about our Professional IT Services here.

OUR PARTNERS

Why Choose Onecom for Managed IT Support?

Personal Account Manager

Receive dedicated support from experts that know your business inside out.

Expert Guidance

Our account managers and IT consultants work with you to plan long-term IT strategies that align with your business goals.

Tailored IT Solutions

No two businesses are the same. We cater to both SMBs and large enterprises by offering customisable packages, allowing you to select the services that matter most to you.

Dedicated IT Consultancy

We grow alongside your business, providing IT consultancy and support that evolves with your needs. As your business expands, our services adapt to ensure you always have the right tools, guidance, and expertise to stay ahead.

FAQs

With continuous advances in technology, business operations now rely heavily on their IT processes.

Alongside this mainstream reliance, there is an increased need to implement and manage smart software.

Whether this be cyber security or connectivity tools, many SMEs do not have the infrastructure or expertise to action this in-house.

Utilising the services of an IT provider ensures that your business’ security is taken care of, while also saving your business time and money.

Cost Efficiency: Managed IT support provides predictable, monthly costs for IT services, eliminating the need for large, upfront expenditure. It also reduces the need for in-house IT staff, reducing staff costs.

Access to New Technologies: MSPs keep up to date with emerging technologies and can provide businesses with access to the latest tools and solutions, keeping them competitive in their industry.

Expertise and Experience: Managed IT service providers (MSPs) offer access to a team of skilled IT professionals with specialised knowledge. This ensures that businesses benefit from the latest technologies and industry best practices.

Enhanced Security: Managed IT support includes robust cyber security measures to protect against threats like malware, ransomware, and data breaches. MSPs stay updated on the latest security trends and can implement comprehensive security strategies.

Scalability: Managed IT providers can easily scale up or down to meet the changing needs of a business. This flexibility allows businesses to adapt quickly to growth or market changes without the need for significant IT investments.