Onecom announces partnership with global contact centre leader Five9

Onecom News Blog, News, Unified, Onecom, Onecom Group, cloud

Onecom, the UK’s leading business telecoms and cloud communications provider, today announces a strategic partnership with Five9, a leading global provider of the intelligent cloud contact centre. The partnership will enable Onecom to build on its reputation for delivering customer experience excellence through transformative technology solutions, providing its customers with Five9’s renowned Contact Centre as […]

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The benefits of VoIP explained

Onecom News Blog, Onecom, Onecom Group, Connectivity, Working from Home

Whether you call it Hosted Voice, Hosted Telephony or VoIP (Voice Over Internet Protocol), internet-based call systems are becoming standard in many businesses. VoIP is nearly identical in operation to a traditional PBX, but rather than using onsite hardware, calls are routed via the internet. It’s ideal for supporting your remote or hybrid workforce, where […]

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Onecom adds market leading Vodafone service to its OneCloud Managed Service Platform

Onecom News Blog, Mobile, News, Onecom, Vodafone, Onecom Group

Onecom announces another strand to its strategic partnership with Vodafone, with a five-year agreement to add market leading Vodafone Software Defined Networking Solutions to its OneCloud Managed Service Platform. Onecom, leading business telecoms and cloud communications provider, has strengthened its strategic partnership with Vodafone with the addition of SIP and SD-WAN connectivity to its market […]

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Onecom launches CallTeams – an integrated phone solution for Microsoft Teams

Onecom News Onecom, Onecom Group, Conference Calling, Working from Home

Business telecoms specialist Onecom has launched a new product that enables users to make and receive phone calls directly from Microsoft Teams – at low cost and wherever they are working. Onecom CallTeams integrates seamlessly with an organisation’s existing telephone systems and has been launched in response to customer demand for a solution that enables […]

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LDC-backed Onecom acquires Olive Communications

Onecom News News, Onecom, Onecom Group

Onecom has acquired its closest rival, Olive Communications, in a move which creates the largest business-to-business mobile, fixed-line and cloud specialist in the UK. Together, Onecom and Olive will provide services to more than 500,000 corporate and business end users this year, generating combined annual turnover of more than £140m. The acquisition was supported with […]

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