Senior Business Development Manager

  • Negotiable
  • Northern
  • Full-time
  • Monday – Friday, 8:30am – 5:30pm

The role

The Senior Business Development Manager is responsible for managing sales of the Solutions Portfolio with a special focus on Mitel and Hosted Telephony to our existing Onecom Mobile and Solutions customer base and new large opportunities generated by Lead Generation.

• Working primarily with the Mobile Field Sales team, providing specialist overlay support on Solutions Portfolio

• Responsible for delivering a penetration number each quarter – the number of existing mobile customers signed up for Solutions each quarter

• Responsible for managing opportunities and pipeline

• Audit and review prospects’ telecommunications solution and work on a consultative basis on improving their systems performance, whilst ensuring maximum efficiency

• Attending meetings with customers, writing proposals, support bids, completing site surveys and any other pre-sales work required to win business

• Working as a pro-active, enthusiastic member of the Onecom Sales team

• Preparing service agreements and fully utilising any internal systems to ensure that the Project Delivery team can accept any order and progress with delivery

• Supporting Sales in tender processes and complete tender documents as required

• Providing technical and bid support over the phone, email and face-to-face to any members of Onecom Sales team

• Engaging with engineers and potentially 3rd parties to deliver exceptional customer service and experience

• Supervising and guiding any other Solutions Sales people within the area of focus for this role

The successful candidate

• Personable and confident, with strong networking abilities

• Takes on and achieves targets and project deadlines, gets work done reliably

• Understands how own role contributes to business objectives and external customer satisfaction

• Puts in a sustained effort to get things right; stays focused on the end result

• Delivers against expectations on or ahead of time

• Tackles potential problems on own initiative

• Communicates in an open, candid, complete and consistent manner, with the ability to easily build rapport

• Enjoys working with people

• Is tenacious, tactful, and approachable

• Is able to remain calm in difficult situations

• Is confident gathering facts and statistics

• Motivated to work independently with minimal supervision

• Demonstrates integrity in challenging situations

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