OneConnect
Everything you need for a better-connected hybrid workforce. From one-click integrations to cloud telephony and collaboration tools.
OneContact
Modern contact centre solutions. Take advantage of cognitive services and AI that empowers your people and improves Net Promotor Scores.
OneCompute
Reduce the cost and complexity of data archiving. Access leading cloud providers to store, backup, and recover data.
OneConsult
Our strategic service helps you create an industry-leading customer experience and scalable communications infrastructures.
Technology is complicated.
Great customer experience shouldn’t be.
Keeping up with ever-changing customer demands is tricky. But with the right technology, you can transform how you connect and deliver great customer service.
It’s simple.
We bring you the tools and strategic vision that enable you to put customer experience front and centre, drive profitability, and improve operational efficiency.
And you get it all through one platform and one relationship.
Our Strategic Vendors Include:
We help you build the right solution
Our API-driven cloud platform lets you customise as much or as little as you need.
We put business outcomes first
If it doesn’t lead to efficiency or better customer experience, we won’t suggest it.
People first. Not tech
We take away time-consuming tasks to make great workplace and customer experiences.
We have experience and scale
We support over 500k users worldwide, so you’re in great hands.
We bind top technology providers together
Our strategic partnerships give you access to world-class technology all within one platform.
We help you build the right solution
Our API-driven cloud platform lets you customise as much or as little as you need.
We put business outcomes first
If it doesn’t lead to efficiency or better customer experience, we won’t suggest it.
People first. Not tech
We take away time-consuming tasks to make great workplace and customer experiences.
We have experience and scale
We support over 500k users worldwide, so you’re in great hands.
We bind top technology providers together
Our strategic partnerships give you access to world-class technology all within one platform.
The power of a collaborative contact centre
"Implementing a cloud-based contact centre meant we could be flexible and implement changes in a more timely manner. Laithwaite's Wine really prides itself on customer service; the technology we now have in place has supported us in taking our Net Promoter Score from 50 to 70+."
Andy Harris
Head of Customer Experience, Laithwaite's Wine
