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Category Archive

Below you'll find a list of all posts that have been categorized as “public sector”

From Patient Communication to Care Coordination: The Contact Centre's Role

From Patient Communication to Care Coordination: The Contact Centre's Role

Adam Green Contact Centre, Public Sector, NHS, Healthcare

Healthcare contact centres play an integral role in the communication between patients, healthcare providers, and other stakeholders. Currently, the[…]

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Redefining Patient Communication through Advanced GP Telephony with Care Connect by Onecom

Redefining Patient Communication through Advanced GP Telephony with Care Connect by Onecom

Paul Nocivelli Cloud Telephony, Public Sector, NHS, Care Connect

Onecom's Head of Business Solutions, Paul Nocivelli, has penned an insightful article on revolutionising patient communication through cutting-edge GP[…]

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