Category Archive
Below you'll find a list of all posts that have been categorized as “customer experience”
Positive customer experiences (CX) have a resounding effect, turning happy customers into loyal ones. By putting the customer experience at the heart of[…]
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The 12th of August 2020 marked the day the UK officially returned to recession, as the impact of the coronavirus pandemic is felt by a wide range of[…]
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A basic definition of customer experience analytics is: The discovery, collection, and analysis of customer data to help you make informed, intelligence[…]
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