Category Archive
Below you'll find a list of all posts that have been categorized as “customer experience”
As Five9’s EMEA partner of the year, Onecom would like to extend our congratulations to Five9 for being positioned as a Leader in the 2023 Gartner Magic[…]
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Today’s customers expect to be able to engage with your company across multiple platforms, whether that be live chat, phone, social media, WhatsApp or[…]
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Employee experience and customer experience have both changed rapidly over the last few years and are more intertwined than ever before.
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Customers today will often engage with your business across several different channels – from your website to social media across both desktop and mobile[…]
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OneSPARKS final episode this year! Episode 6 of series 1 draws to a close for 2021. Experts Oli Caudwell, Strategic Acquisitions Manager at Onecom, and[…]
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Housing Associations are under constant pressure to deliver for their tenants and keep costs down, and traditional ways of working and storing information[…]
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