Category Archive
Below you'll find a list of all posts that have been categorized as “contact centre”
As Five9’s proud EMEA Partner of the Year, Onecom congratulates Five9 on being named a Leader in the Gartner® Magic Quadrant™ for Contact Centre as a[…]
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In today's fast-paced retail landscape, customers are increasingly discerning in their expectations. They seek personalised experiences that speak[…]
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Introducing DORA, the Digital Operational Resilience Act, a point of change and innovation in the financial services industry. This new legislative[…]
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Healthcare contact centres play an integral role in the communication between patients, healthcare providers, and other stakeholders. Currently, the[…]
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