Category Archive
Below you'll find a list of all posts that have been categorized as “ai”
Recently, for the first time ever, the Call & Contact Centre Expo launched virtually, and as always Onecom was on-hand to present the latest in[…]
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There are only a few short weeks to go until Call & Contact Centre Expo on March 27th & 28th at the ExCeL London, where some of the best known global[…]
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With the festive season seemingly starting earlier every year, mobile applications are helping retailers to gain competitive advantage, often integrating[…]
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Proof is in the (Christmas) pudding: are sale days the key to a successful festive season in retail?
Everyone knows that song “it’s the most wonderful time of the year”. But is Christmas really the most wonderful time of the year for retailers?
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The Fourth Industrial Revolution has left no industry unturned by disruption, whether that be for better or for worse. We explore four reasons that smart[…]
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Last week, Onecom hosted the first UK event exploring innovation in the contact centre with partner Mitel, who have recently announced their integration[…]
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