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The Onecom Blog

The New Rules For Skills-Based Routing

The New Rules For Skills-Based Routing

Colin Campbell , , ,

If you’re looking to improve your customer experience, skills-based routing is a must-have in your contact centre − but the concept has changed in recent[…]

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Onecom staff step up as company launches Fitbit fitness drive

Onecom staff step up as company launches Fitbit fitness drive

Onecom, UK’s largest independent business telecoms provider

Staff at Onecom have stepped up to a new challenge as the company partners with Fitbit as part of its ongoing commitment to staff well being.

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Contact Centre Gamification: 8 Things to Consider

Contact Centre Gamification: 8 Things to Consider

Colin Campbell

gami¦fi|ca¦tion the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of[…]

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Onecom signs IoT agreement with Vodafone

Onecom signs IoT agreement with Vodafone

Onecom, UK’s largest independent business telecoms provider

Onecom has announced that it has signed a five-year deal with Vodafone to develop, launch and manage “Internet of Things” (IoT) services for UK businesses.

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Onecom to sponsor Hampshire Cricket for NatWest T20 Blast Finals Day

Onecom to sponsor Hampshire Cricket for NatWest T20 Blast Finals Day

Onecom, UK’s largest independent business telecoms provider

Hampshire Cricket proudly wore Onecom logos during Saturday’s NatWest T20 Blast Finals Day at Edgbaston after signing a sponsorship deal with the[…]

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Customer Case Study: Robert Rock

Customer Case Study: Robert Rock

Onecom, UK’s largest independent business telecoms provider ,

Competing around the world, tour golfer Robert Rock needs a mobile phone provider he can rely on.

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