In a rapidly evolving contact centre landscape, the integration of advanced technologies is key to staying ahead. Recently, Five9 and Verint have taken[…]
Read MoreThe newest productivity-boosting smartphone from Samsung has arrived - meet the Samsung Galaxy S24 FE. Upgrade to a new era of business, now available to[…]
Read MoreA recent cyber-attack on public Wi-Fi at 19 UK railway stations exposed a concerning vulnerability: insider threats. Hackers displayed disturbing messages[…]
Read MoreStarting on 1 October 2024, Ofcom introduced new mobile roaming regulations that will impact mobile service providers and their customers.
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