The Onecom Blog

We may have been locked down for much of the year but nothing could stop Onecom’s amazing people baking, running, swimming, cycling and getting dressed up[…]

Cloud contact centre solutions are evolving. They've had to adapt to our new ways of communicating, offering an omnichannel approach that allows customers[…]

Over the course of this year we’ve turned to technology for communication, work, productivity – pretty much everything! Good tech has been a lifeline in[…]

What a year it has been – and for many reasons, it’s one we would mostly rather forget. We’ve now had eight months, of restrictions, changed ways of[…]

Recently, for the first time ever, the Call & Contact Centre Expo launched virtually, and as always Onecom was on-hand to present the latest in[…]

As we all find ourselves under restrictions again and many of us work from home, work-life balance is under the spotlight again. The fact is, if you live[…]