The Onecom Blog

Currently Microsoft Teams stands as one of the fastest growing Microsoft applications of all time, boasting more than 145 million daily users worldwide[…]

The ISDN switch-off is coming, which means copper-based telephone lines are being phased out, before being completely switched off in 2025.

Today’s customers expect to be able to engage with your company across multiple platforms, whether that be live chat, phone, social media, WhatsApp or[…]

While many businesses are moving to cloud-based contact centre solutions, most are not yet taking advantage of Artificial Intelligence (AI).

Full Fibre business broadband is quickly becoming the choice for new broadband connections thanks to its fast speeds and ever-increasing availability.

Employee experience and customer experience have both changed rapidly over the last few years and are more intertwined than ever before.