The Onecom Blog
The connectivity landscape has evolved dramatically in recent years, driven by the rapid adoption of cloud services, remote work trends, and the demand[…]
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In the utilities industry, onboarding new customers quickly is essential for both operational efficiency and customer satisfaction. Yet, in the race to[…]
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What is First Contact Resolution?
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The utilities industry is grappling with a growing challenge: fraud. From meter tampering to identity theft, these fraudulent activities cost companies[…]
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Onecom, the UK's leading managed communications service provider, celebrates the Competition and Markets Authority (CMA) approval of the merger between[…]
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As Five9’s proud EMEA Partner of the Year, Onecom congratulates Five9 on being named a Leader in the Gartner® Magic Quadrant™ for Contact Centre as a[…]
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