The Onecom Blog

There’s been a noticeable change in consumers' shopping behaviours over the past decade, especially their relationship with the high-street. Online giants[…]

The future of the construction industry is a highly debated and controversial topic. One thing is for certain; there will be change and the learnings from[…]

The forthcoming General Data Protection Regulation (GDPR) introduces an immediate need for Contact Centre Managers to fully understand the implications[…]

98% of data is now stored digitally*. Big data is defined as any data sets that are too large or complex to be managed and processed by traditional[…]

The world has become more technologically advanced and the demand for people wanting to work in a flexible way, from anywhere, at any time, is at an[…]