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The Onecom Blog

From cryptocurrency to the courts: Blockchain's place in the legal sector

From cryptocurrency to the courts: Blockchain's place in the legal sector

Onecom

Blockchain has been making waves for a few years now. The financial sector took to Blockchain as an early adopter, and through its ability to secure even[…]

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Lemonade: Are they the Uber of the insurance market?

Lemonade: Are they the Uber of the insurance market?

Onecom

Lemonade is the new kid on the block of the insurance industry,  disrupting the market as Uber did within the transport sector. Whilst there is not a[…]

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Driving digital customer experience in the contact centre

Driving digital customer experience in the contact centre

Onecom ,

Last week, Onecom hosted the first UK event exploring innovation in the contact centre with partner Mitel, who have recently announced their integration[…]

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Professional Services are making the case for flexible working

Professional Services are making the case for flexible working

Onecom

A few weeks ago, I wrote a blog about flexible working for lawyers, and with the debate of four-day weeks coming to the fold, it seemed only right to look[…]

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Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Onecom , , ,

In the data-driven world, customer experience is central to a successful digital strategy for any business. Today’s customer lives in a digital,[…]

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Is online causing the death of the high-street?

Is online causing the death of the high-street?

Onecom ,

There’s been a noticeable change in consumers' shopping behaviours over the past decade, especially their relationship with the high-street. Online giants[…]

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