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The Onecom Blog

How Experience Communications as a Service (XCaaS) can improve customer service

How Experience Communications as a Service (XCaaS) can improve customer service

Onecom , , , ,

Employee experience and customer experience have both changed rapidly over the last few years and are more intertwined than ever before.

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Vodafone prepares for 3G switch off: everything you need to know

Vodafone prepares for 3G switch off: everything you need to know

Onecom ,

It appears the sun is setting on 3G as all major mobile phone networks are backing the Government-led plan to switch off the legacy network by 2033.[…]

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FTTC vs FTTP – what is the difference?

FTTC vs FTTP – what is the difference?

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FTTC and FTTP could just be a bunch of letters to many people, but for those looking for better broadband, it’s important to know the difference.

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What is hosted VoIP? Everything you need to know

What is hosted VoIP? Everything you need to know

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Businesses of all sizes are now switching to VoIP for all their communication needs. Why? Well, there's a range of benefits that include cost,[…]

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5 ways to improve your omnichannel customer experience

5 ways to improve your omnichannel customer experience

Onecom , , , , ,

Customers today will often engage with your business across several different channels – from your website to social media across both desktop and mobile[…]

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Full Fibre update: Openreach connects 7 million premises

Full Fibre update: Openreach connects 7 million premises

Onecom , , , ,

By 2025, the UK’s copper PSTN network will be switched off to make way for the Full Fibre network.

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