The Onecom Blog

As Five9’s proud EMEA Partner of the Year, Onecom congratulates Five9 on being named a Leader in the Gartner® Magic Quadrant™ for Contact Centre as a[…]

Phishing has long been one of the most common and dangerous forms of cyber attacks, and its prevalence continues to rise. As of September 2024, the UK’s[…]

As digital transformation accelerates, so do the threats that accompany it. According to BT’s latest findings, over 2,000 signals of potential cyberattack[…]

Businesses are facing unprecedented challenges in safeguarding their sensitive data in today’s digital landscape. While traditional cybersecurity measures[…]

In a rapidly evolving contact centre landscape, the integration of advanced technologies is key to staying ahead. Recently, Five9 and Verint have taken[…]