Voice over Internet Protocol (VoIP) is growing in popularity for business as an alternative to the traditional landline and mobile phone calls. There are multiple benefits to using VoIP for business, take a look at our top 5 reasons we think your business could benefit:
1) Cost Savings
A VoIP telephone system uses Internet Protocol to make calls instead of using telephone lines. This method is significantly cheaper than traditional telephone lines as VoIP simply takes advantage of the user’s internet with no separate technology required. Even international calls are free!
2) Rich Features
VoIP gives you features that usually you would have to pay extra for with a traditional phone service. Call forwarding, call waiting, voicemail, caller ID, three-way calling, video conferencing and more. You can also send and receive data files and documents while you are engaging in conversation.
For businesses, scalability is one of the most valuable characteristics to look for when using new systems and tools. VoIP allows for an increasing amount of workload without affecting either performance or efficiency. With VoIP, users can add or remove lines with ease.
Increased mobility is a massive benefit to businesses and can improve productivity. Employees can use the communication system remotely and flexibly, wherever they have access to an internet connection, by just logging into their VoIP account. This eliminates the complex connections required in traditional phone lines.
Because VoIP calls are internet-based, hosted VoIP systems are easy to integrate with the business applications you use every day. You can do all kinds of things, for instance, place outbound calls through Outlook and other email clients, or bring up a customer record with that customers inbound call.
Call our expert Andy on 01273 740731, to find out more about how VoIP can help to transform your business, providing multiple benefits to really help you during this current climate.