Why isn’t my phone working whilst abroad?

Paul Robbins

Your device should automatically connect to the best available network within the area. If this doesn’t happen, or you’d like to manually select the network that you are connected to, please follow the below instructions:

  • Navigate to your device’s mobile network settings
  • Navigate to the carrier/network option within this menu
  • Within this option, there should be an option to switch automatic network selection off, select this
  • Your device will now manually search for available networks, which you will be able to select from

If this does not work, contact us.