How do I remove iCloud/Google accounts from my device?

Paul Robbins

Removing iCloud via your device Turn device on Select ‘Settings’ Select ‘iCloud’ Press ‘Delete account’ Enter apple ID password when prompted Select ‘Turn off‘ Removing a Google account via your device Navigate to ‘Settings‘ Select ‘Accounts‘ Select ‘Google‘ Select your Google account On older Samsung Galaxy phones, press the ‘Remove Account‘ button in the bottom-right corner of the phone On newer …

I need to send my device to you for a repair. How should I package this?

Paul Robbins

Please ensure that your device is backed up, packaged securely in bubble wrap and that the back cover, battery and any accessories have been retained unless you have been advised otherwise. If your device is registered to iCloud or Google, please ensure that these accounts are removed prior to sending the device to us. Removing iCloud via your device Turn …

I’ve received a Vodafone Sure Signal box. How do I set this up?

Paul Robbins

Log into your My Vodafone Account and follow the below instructions: Choose “See usage details” followed by “Manage services” from the menu Pick “Sure Signal” in the menu and then “Register Sure Signal” Enter the address and floor of where the Sure Signal will be used as well as the serial number on the back of it You will then …

My phone has no signal. What should I do?

Paul Robbins

Check your coverage and network status – see what network coverage is available in the immediate area (by postcode), check on schedule maintenance or technical issues. Update your network connection by switching off and restarting your device. If coverage is normal, there is no maintenance or an issue in your area and restarting your phone hasn’t worked: Follow the attached …