Is there anything I can do to make roaming cheaper?

Paul Robbins

Using your mobile device whilst abroad can be expensive, but it needn’t be. There are a number of options available to reduce the costs involved, such as Vodafone EuroTraveller and Vodafone WorldTraveller. To apply an option to your account, or for full details on all of our options, along with compatibility, guidelines and usage restrictions, please get in touch with …

Why isn’t my phone working whilst abroad?

Paul Robbins

Your device should automatically connect to the best available network within the area. If this doesn’t happen, or you’d like to manually select the network that you are connected to, please follow the below instructions: Navigate to your device’s mobile network settings Navigate to the carrier/network option within this menu Within this option, there should be an option to switch …

How do I access my voicemail whilst abroad?

Paul Robbins

You may notice that you are unable to retrieve your voicemail messages through the normal 121 route whilst abroad; instead you will need to dial +447836 121 121, where you will be asked for your security pin. You will need to set your security pin prior to leaving the UK; this can be done by dialling 121, followed by option …

I’m going abroad, what do I need to do?

Paul Robbins

Make sure you let us know before you go, so that we can make sure your device will be ready for use once you arrive. We can also discuss the options available to reduce the costs involved with using your device abroad. Remember that you need to make sure that your voicemail pin is set up before you leave the UK, …