Ofcom Regulations

Like all independent telecommunications providers Onecom is obliged to operate within the regulations applied by Ofcom.

It is our belief that we exceed any legal requirement placed upon us in terms of best and proper practice, and we continue in our endeavours to achieve the highest standards of responsible conduct and trading.

General Condition 22 regulates how communications providers are able to market and sell fixed-line telecommunications services to customers and how we must handle service migrations and home moves in respect of such services.  The full text of General Condition 22 is available here: Ofcom GC22

General Condition 23 regulates how communications providers are able to market and sell mobile telephony services to customers.  Full details of General Condition 23 is available here: Ofcom GC23