Contact Onecom

Customer Service - Response Times *
Currently Offline!
Currently Offline!
* Based on current averages.

Contact Form

To arrange a call back, please complete the below form. We will arrange for a member of the team to contact you during office hours (Mon-Fri, 8am – 6pm, excluding public holidays).

  • Would you like to be emailed if you are unavailable when we call?
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Contact Form

To arrange a call back, please complete the below form.

No

We will arrange for a member of the team to contact you during office hours (Mon-Fri, 8am - 6pm, excluding public holidays).

How to contact us:

General Enquiries

03300 24 00 00

Sales Enquiries

03300 536 863
salesenquiries@onecom.co.uk

Customer Services

Have you had a look at our FAQs page here?
03300 888999 (Option 1)
care@onecom.co.uk

Prefer to WhatsApp us?
Simply save 07500 044 044 as Onecom on your device and start a chat! or click here from your mobile

Data Protection/Privacy

Our Privacy Policy
Data Protection Contact Form

 

Upgrades

03300 888999 (Option 2)

Cancellations

03300 888999 (Option 3)

Fixed Line/Broadband Technical Support

03333 445501
IT Support: servicedesk@onecom.co.uk
Fixed Line, Data, WAN & Hosted Telephony Support: fixedlinefaults@onecom.co.uk
Mitel & Samsung System Support: fixedservicesupport@onecom.co.uk